Frequently asked questions
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Can I attend therapy online?
Yes. We offer secure online therapy sessions for clients who prefer to meet virtually. You can select the online session option at the very start of the booking process.
Where are you located?
Bright Minds Counselling is based in Melbourne, Australia. We also offer secure online therapy sessions for clients who prefer to attend from home.
How do I know which service is right for me?
If you’re unsure which therapy type suits your situation, that’s completely okay. During your first session, we’ll explore your concerns together and recommend the most appropriate approach based on your goals and needs.
Do you work with children and teenagers?
Yes. We offer specialised support for youth mental health and wellbeing, including anxiety, emotional regulation, school-related challenges, and family issues.
What is included in a standard session?
Each 1-hour session includes personalised support, evidence-based therapeutic techniques, and guidance tailored to your goals. You can attend in-person or online, depending on your preference.
What therapies do you offer?
We provide support across a wide range of counselling areas including anxiety, depression, trauma, grief, family issues, relationship counselling, youth wellbeing, narcissistic abuse recovery, and gender dysphoria support. We use evidence-based therapeutic methods and can also offer holistic approaches, depending on your needs.
Do I need a referral to start therapy?
No referral is required. You can book directly through our website and begin whenever you feel ready.
How do I book a session?
Booking is easy. Simply visit our Book Now page, choose your preferred service, select a time, and complete your details. You can choose either in-person or online at the start of the booking process.
Are my sessions confidential?
Yes. All sessions are private and confidential. Your information is protected and only used for providing your care, in line with our privacy and ethical obligations.
What qualifications do your staff have?
All our practitioners are qualified, experienced professionals in counselling and psychotherapy. They hold recognised certifications and regularly engage in professional development to provide safe and effective support.
What is Bright Minds Counselling’s mission?
Our mission is to provide compassionate, evidence-based, and personalised counselling to support your mental and emotional wellbeing at every stage of life.
Who can benefit from your services?
Anyone experiencing emotional, psychological, or relational challenges can benefit. We work with adults, families, couples, and young people, tailoring support to each individual’s needs.
What makes Bright Minds Counselling different?
We combine evidence-based therapies with holistic approaches to create flexible, client-centered care. We focus on practical tools and emotional support to help you make meaningful progress.
How do you ensure client safety and privacy?
Client confidentiality is a top priority. All sessions are private, and personal information is securely stored in line with legal and ethical standards. We maintain professional boundaries and adhere to industry best practices.
Can I contact you if I’m unsure which service I need?
Absolutely. You can reach out via our website or email to discuss your situation. We’ll help you understand your options and guide you toward the most suitable support.
Can I switch to a different type of therapy later?
Yes. Therapy is flexible. As your needs change, we can adjust your treatment plan or shift to a more suitable therapy style at any time.
What can I expect in my first session?
Your first session focuses on understanding your concerns, your goals, and what brought you to therapy. We’ll explore what support you need and outline a plan that feels comfortable and achievable for you.
How much does a session cost?
Our standard therapy session is $80 for 1 hour. For more details on specific services, please visit our Services page.
